Aga Khan University
Department: Strategic Communications
Aga Khan University is a private, not for profit, international University established in 1983, with 11 teaching sites in eight countries. Since 2001, AKU has offered academic programs in nursing, medicine and education in East Africa. The Graduate School of Media & Communications now offers its Master of Arts program.
The successful candidate will lead operational and strategic planning ensuring external and internal communications is supported in all aspects of the University in East Africa. This will include development of communications operating plans for the academic units in collaboration with the Chief Communications Officer and others in the Communications department. He / she will lead and direct the provision of all functional services across the Division through a team of professionals by translating organizational strategies into integrated actions that have a significant impact on the performance or business outcome of the Organization. She/he will liaise with regional service and academic entities and functional support services to ensure that communications materials and methods reflect the culture, interests, priorities and concerns of the East Africa Region of AKU.
The selected candidate will be based at the University’s Administrative Office currently located at the Nairobi Campus.
Lead operational and strategic planning for the Division and contribute in the strategic planning at the Entity/University level by developing communications operating plans for the academic units, ensuring they support University and departmental objectives and are aligned with regional and global communications strategy. This will involve participating in various planning meetings with academic entities to understand the objectives, recommend various communications efforts and timeline, and deliver materials or other services to support those objectives.
Participate in meetings inside and outside the communications department to stay updated on the regional and global communications context and collaborate with peers.
Lead and direct the provision of effective functional services by writing and editing communications materials including briefings, FAQs and fact sheets, website and social media content, program overviews, cases for support, press releases, media pitches, alumni relations, recruiting material, etc. Will also make sure that required approvals are given.
Participate in creative development and design of materials, ensuring it supports the message and aligns with visual identity standards.
Managing all aspects of internal and external communications related to special events. In addition, provide assistance in communications for major events such as convocations.
Ensure that communications policies and processes are followed, and that communications systems are used properly. This includes sharing of information and content University-wide to avoid duplication of effort and extract as much value as possible from our communications investments and outputs.
Overall responsibility of recruitment, retention and development of employees in the Division ensuring effective staff development in all areas, compliance of HR policies and effective performance management and career development of Divisional staff.
Should possess a postgraduate degree or equivalent qualification from a reputable institution, preferably in mass communications, public affairs, marketing or related field.
Should have at least ten (10) years of seasoned professional work experience at managerial level, including 5 or 6 years in a leadership capacity in corporate communications, media relations or not-for-profit/ development communications. At least five (5) of these years should be in communications leadership or management positions.
Experience in managing resources across multiple functions and in coaching, mentoring and developing employees
Proven ability to build consensus around communications approaches and materials.
Cultural sensibility, both global and local.
Experience and connections with the East African media outlets is preferred.
Superior writing and editing ability in English and preferably Swahili
Knowledge & Competencies:
Ability to anticipate change and makes large or long-term adaptations in organizations in response to the needs of the situation and shift readily between dealing with macro- strategic issues and critical details.
Ability to identify multiple relationships and disconnects in processes and adopt a systems perspective, assessing and balancing vast amounts of diverse information on the varied systems. Also able to think beyond the organization and into the future, balancing multiple perspectives when setting direction or reaching conclusions (e.g., social, economic, partner, stakeholder interests, short and long-term.
Ability to communicate the organization’s mission, vision and values to external clients, strategically and systematically evaluates new opportunities to develop client relationships.
Ability to communicate strategically to achieve specific objectives as well as identifies and interprets departmental policies and procedures for superiors, subordinates and peers.
Ability to make high-risk strategic decisions that have significant consequences. Able to make decisions in a volatile environment in which weight given to any factor can change rapidly as well as identifies the problem based on many factors, often complex and sweeping, difficult to define and contradictory (e.g., fiscal responsibility, the public good).
Ability to foster an environment that anticipates and acts upon potential threats and/or opportunities.
Ability to develop strategic plans considering short-term requirements as well as long-term direction. Able to plan work and deploys resources to deliver organization-wide results and able to set and communicate priorities within the broader organization.
Ability to model excellence and motivates fellow organizational members to follow his/her example.
Ability to facilitate collaboration across the organization and with other organizations to achieve a common goal as well as build strong teams that capitalize on differences in expertise, competencies and background.
Ability to link projects/objectives to department’s/public service’s change initiatives and describes the impact on operational goals. Furthermore, able to presents realities of change and, together with staff, develops strategies for managing it with identifying future needs for change that will promote progress.
Ability to ensure that all employees have equitable access to development opportunities.
Ability to foresee obstacles and opportunities for the organization and acts accordingly as well as defines issues, generates options and selects solutions, which are consistent with the strategy and vision. Able to provide direction and communicate the vision to encourage alignment within the organization.
Ability to relate business trends with the market by using business acumen with broader entrepreneurial approach.
Act as a champion of change – create an environment that promotes and encourages change or innovation. Share and promote successful change efforts throughout the organization.
Your application together with a detailed Curriculum Vitae, names of three referees, telephone contact, e-mail address and copies of certificates and testimonials should be sent to, the Manager, Human Resources, Aga Khan University-Nairobi. P. O. Box 30270-00100, NAIROBI or by email to [email protected]
Applications by email are preferred. Only short listed candidates will be contacted.
Applications should be submitted latest by June 13, 2018