Career King Kenya
Duties And Responsibilities
Managing a portfolio of accounts
Responsible for all client communications, conflict resolution, and compliance on client deliverables and revenue.
Reviewing all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met.
Builds customer base by meeting with potential clients and educating them on the services
Using an existing network of industry contacts to generate new business
Pursuing opportunities for account growth and new business and engaging new clients aiming to generate new business
Ensuring that client issues are dealt with in an efficient manner, the management of any problems that may arise.
Working closely with other team in order to maintain a continuous knowledge of accounts status in order to identify potential issues and/or opportunities within or related to the account.
Ownership of the contract and contract renewals for new work for an existing client.
Approving Change Orders and invoices, and been responsible for payment collections.
Ensuring that all processes and procedures are completed, quality standards are met, and that projects are profitable.
Communicating the client’s goals and representing the client’s interests to the team.
Understanding of company capabilities and service, and effectively communicates all offerings to the client.
Providing regular input on all account activity, including status and call reports on a weekly basis.
Minimum m Requirements
Degree holder preferably in hospitality management or sales and marketing
Proven Account Management skills required in order to create, maintain and enhance customer relationships
Minimum 3 years of Account/sales management experience
Extremely detail oriented
Technical competence (understand software, hardware, networks, etc)
Motivated, goal oriented, persistent and a skilled negotiator
High level of initiative and work well in a team environment
Excellent written and oral communication skills
Handles stressful situations and deadline pressures well
Plans and carries out responsibilities with minimal direction
If you believe that you can clearly demonstrate your abilities to meet the relevant criteria for this position, then please submit your application letter, attach your CV, certificates and letters of referee NOT LATER THAN 15TH July 2018 by using this url/website.