Operations Director Vacancy

  • Full Time
  • Nairobi


Job Description

The Kenyatta International Convention Centre is established as a State Corporation under the Tourism Act 2011 to discharge the following mandates:

Organize and host meetings and provide incentives for conferences and exhibitions at the Convention Centre.
Develop and implement National Meetings, Incentives for Conferences and Exhibitions, in collaboration with the Tourism Board upon consultation with the relevant stakeholders.
Market the Convention Centre, in collaboration with the Tourism Board.
Perform any other functions that are ancillary to the objectives and purpose for which the Convention Centre is established.

KICC is in the process of recruiting suitable person and invites applications for the following post:


The Director Operations reports to the Chief Executive Officer and is responsible for providing strategic leadership and advice to ensure optimal utilization and management of the Corporations resources in the functional areas of technical services, events, customer service and housekeeping.


Initiate the development and review of Operations guidelines
Coordinate the implementation of the Operations guidelines
Identify, prioritize and coordinate the corporation’s operations projects
Develop long term and short term Plans for various operations programs /projects, and achieved agreed target in line with the corporations strategic Plan
Provide capacity building in the operations areas in line with the KICC’S Knowledge and talent management strategies
Support various divisional and departmental interfaces to improve overall Corporation performance efficiency as a Market-led organization.
Initiate interventions aimed at refurbishing and modernizing the KICC in terms of room, layout/floor plans as per client’s requirements
Ensure that the Convention as an Asset is maintained.
Ensure optimal utilization of the facility.
Ensure proper safety measures are put in place at the Convention Centre.
Ensure preservation of the architectural heritage at the convention Centre.
Ensuring customer satisfaction for business events clients.


For appointment to this grade, an officer must have:-

A minimum period of ten (10) years relevant work experience five (5) years’ should be in a management position.
Bachelors Degree in Hospitality or any other equivalent qualifications from a recognized institution
Masters Degree in Hospitality or any other equivalent qualifications from a recognized institution
Professional qualification and membership to a professional body where applicable
Certificate in Management Course lasting not less than four (4) weeks from a recognized institution.
Proficiency in computer applications.
Fulfil the requirements of Chapter six of the Constitution;


Applicants must comply with Chapter 6 of the Constitution and avail clearance certificates from:

Directorate of Criminal Investigation (certificate of good conduct)
Kenya Revenue Authority (KRA) – Tax Compliance
Higher Education Loans Board (HELB)
Ethics and Anti-Corruption Commission (EACC)
Credit Reference Bureau (CRB)

Interested and qualified persons are requested to submit their applications which should include:

One-page statement on how you meet the requirements for the post.
Curriculum Vitae
Indication of current salary.
Professional certificates and testimonials.
Three Professional referees


The successful candidate’s appointment will be as follows:-

Job Grade KICC2 shall be appointed on a contract of five (5) years renewable once subject to performance
Job Grade KICC 3 shall be appointed on a contract of five (5) years renewable subject to performance.
Job Grade KICC 4, Job Grade KICC 5, Job Grade KICC 6 and Job Grade KICC 7 shall be appointed on permanent and pensionable terms

Applications should be sent under confidential cover and with the envelope clearly marked as per your application Ref. “Ref. KICC/ …… /2018” not later than 13th July, 2018 at 5:00pm to:

The Chief Executive Officer,
Kenyatta International Convention Centre,
P. O. Box 30746-00100,
Only short listed candidates will be contacted. Persons with special needs that meet the requirements are encouraged to apply