Kenya Data & Field Office Support Specialist Vacancy

  • Full Time
  • Kakamega

One Acre Fund

Kenya Data & Field Office Support Specialist
Providing significant support to the administrative and data systems side of our Field Operations and aggressively working to make them ready to scale to achieve our ambitious targets year on year.
Field Operations
Field and Support Professionals
National applicants only
Kenya was our founding country of operation, and it remains our largest in terms of both numbers of clients and staff.

The Data & Field Office Support Specialist is tasked with providing significant support to the administrative and data systems side of our Field Operations program, while also aggressively working to make them ready to scale to achieve our ambitious targets year on year. This specialist will manage our Field Office Support (FOS) team (50+ staff) which facilitates weekly execution of our program in the Field and the Centralized Execution Audit (CEA) team (10-15 staff) which audits weekly execution.

Specific responsibilities include, but are not limited to:

Strategy and Vision

Contribute to the Field Operations 5 Year Plan, annual ‘Objectives and Key Results’ goals and planning processes for the Field Operations Execution Team.
Measure progress against goals, regularly report on progress, and hold team accountable to delivering results in key strategic areas.
Drive their team to scale our program to more clients efficiently, while maintaining a high level of service.
Field Office Support, Centralized Execution Audits

Directly manage and mentor 3 sub-department managers (2 FOS Admin Coordinators and 1 CEA Coordinator)
Ensure that all of the sub-department tasks are executed to world-class standards including:
Field Office Support
Direct oversight of our Field Office Administration team (consisting of 45AAs, 6 AA Senior Supervisors and 2 AA Senior Coordinators).
Coordinate procurement of office supplies and materials to support district and regional offices.
Oversee and manage all activities relevant to supporting Field Admin Staff (hiring, onboarding, check-ins, performance reviews, budgeting etc.).
Facilitate resolution of challenges and issues raised by Field Admin Staff.
Annual District Transition
Support the planning, coordination and management of the entire annual seasonal transition process. This includes everything from scouting and securing new district and regional offices, hiring and onboarding new field office support teams, establishing and setting up new district vendors, and procurement of new office materials.
Coordinate with Expansion, Field Staff Management and Business Operations teams to reconfigure incentive delivery to sites and districts that have changed and support update process for backend changes in Roster and the Field Staff List to reflect the updated district configuration.
Centralized Execution Audits
Direct oversight of the CEA team (12 staff)
Facilitate creation of tools and materials to make survey tracking and completion more efficient by the CEA team
Monitor execution of ongoing weekly surveys facilitated by the two units within the CEA team (Strategy and Impact).
Collaboratively set Team KPIs and metrics to measure success.
Regularly solicit feedback from the wider team and other departments.
People Management Training

Serve as direct management line to 3 mid-level management staff who oversees significant sub-teams (Field Office Support and Centralized Execution Audits). All told, oversee 64 full time staff.
Management will include oversight, weekly reporting meetings, performance reviews and development, strategic direction and support.
Ensure that all staff receive effective mentorship to promote career growth and capacity to handle the organization’s rapid growth.
Personally lead training sessions for senior staff members.
Lead and support hiring of staff members within your sub-team.
Team and Culture

Within your sub-team, ensure all staff members are connected to the mission and feel motivated to serve our farmers each day
Serve as a leader and role model to the Kenya team at large. Embody One Acre Fund’s core values: Humble Service, Hard Work, Continual Growth, Family of Leaders, Dream Big, and Integrity.
Monitor team morale, plan and mitigate any changes that could create disharmony amongst staff.
Implement best practices and initiatives that contribute to a more diverse and inclusive work environment.
Make Field Operations and One Acre Fund a great place to work.
We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

At minimum, a bachelor’s degree is required for this position with strong demonstrated previous work experience
People management experience is a huge plus
Well-organized with demonstrated experience managing projects with high degree of complexity and detail
Ability and demonstrated experience to work under pressure, producing quality work with little supervision
Excellent written and verbal communicator with a strong sense of accountability and responsibility
Willingness to ask questions, comfort pointing out challenges or mistakes and an ability to give clear, direct
and professional upward and downward feedback
Humility. We are looking for passionate professionals who combine strong leadership skills with good humor, patience, and a humble approach to service to join our growing family of leaders
A willingness to commit to living in rural areas of Kenya for at least two years
Technical Skills: Proficiency in Microsoft Office and/or Google Suite required
Language: English required in Kenya. Swahili-speakers strongly encouraged to apply
As soon as possible

Kakamega, Kenya

Commensurate with experience

Full-time job

Health insurance, paid time off

No; Must have existing rights to work in Kenya. Kenya nationals are strongly encouraged to apply.
To apply please visit the link below