Service Manager will be in-charge of repair, maintenance and servicing of 2 and 3 wheeler automobiles
Minimum Qualification: Bachelor
Experience Level: Management level
Experience Length: 6 years
Position: Service Manager (Motor Bike Dealer)
Employer: A Leading Motor Bike and Motor Bike Spare Parts Company
Ref No. SGK-SM-06-2018
Job Category: Management
Bachelors Degree in Automotive Mechanical Engineering or related field.
6 – 8 years working experience in 2 and 3 wheeler automobiles.
Other automotive industry service experience will also be considered.
Service Manager will be in-charge of repair, maintenance and servicing of 2 and 3 wheeler automobiles by performing the following duties:-
Planning, Organizing and Conducting Training on Servicing, Repairing, Fault Diagnosis and Troubleshooting in 2/3W.
MIS implementation on FTR, Dealer Network reports and Channel Network reports etc.
Appoint, develop service Dealer Network.
Check the overall functioning of 2/3W equipment’s and its usage by the dealer service staff.
Check for all service policies and the systems and ensure its compliance by dealer staff.
Handle customer complaint and Customer Retention Activities.
Develop or expand secondary service network.
Organize and conduct Service Training programs at Dealership companies.
Implements effective coaching and development of direct-report associates.
Efficient in handling daily, weekly, monthly & quarterly Service review meetings.
Achieve service targets as per the quota.
Lead/support the Team of Service.
Salary: Kshs. 300,000 – 400,000 plus Company benefits
If you believe that you can clearly demonstrate your abilities to meet the relevant criteria for this position, then please submit your application letter, attach your CV, certificates and letters of referee NOT LATER THAN 6TH July 2018 by using this url/website.
To apply for this job please visit www.brightermonday.co.ke.