Operations Specialist Vacancy

  • Full Time
  • Nairobi

Summit Recruitment

Job Description

We are looking for a Operations Specialist, who can manage supply in Nairobi, which means training and coaching hundreds of new drivers. This is one of the key roles in Taxify in any city.

Taxify is one of the fastest growing startups in the world with over 5M happy customers in 25+ countries, from Europe to Mexico to Africa. We’re building a ride-hailing app to connect millions of riders and drivers around the world to make travel easier, quicker and more reliable.

Let’s build the future of transportation together!

As an Operations Specialist in Nairobi, your work will directly impact the future of Africa’s ride-sharing business and transport in in general.

What you’ll be doing:

Support all Taxify’s business operations in Nairobi
Onboard new drivers to Taxify’s platform
Figure out the logistics of how many drivers are needed where and when
Create loyal fans by handling customer queries like a boss
Train & monitor drivers to ensure quality service

What skills you should have:

You’re a great communicator
You’re a real pro at sales (cold-calling, F2F, negotiations)
You have a data-driven analytical mindset (Excel skills)
You’re a hustler, not stopping after 20 obstacles a day
You have a BA in economics, finance or other analytical subject is an advantage
You have excellent spoken and written English
You’re passionate about new technologies and ride-sharing

Benefits of working in Taxify:

Motivating compensation – motivational base pay and company stock options
No corporate BS – we’re moving too fast for that
Amazing personal growth experience at one of the fastest-growing startups in Europe
Working with a motivated and talented international team, plus regular team events
Flexible working hours – as long as you get the work done
Monthly Taxify credit – both for work and leisure rides
Impactful work – you’ll have a rare opportunity to build a product literally used by millions of people across the world

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To apply for this job please visit www.brightermonday.co.ke.