The African Talent Company
- Job Description
Reports to: Commercial Manager – Cold Chain and Warehousing
As General Manager, you plan, direct, and implement warehouse operations to meet established goals. You work closely with Supervisors who directly oversee team members in our facility, carrying out responsibilities in accordance with Southern Shipping Services Limited policies, procedures and applicable laws. You will excel in this position because you are a natural leader who is comfortable mentoring, instructing and training team members to be successful at every level.
Your success is a result of your continuous improvement, Lean, operational excellence mindset. In this energetic role, you create a cadence in the facility that is easy to follow by planning, assigning, and directing the work. Your Team is critical to your success, so you are heavily involved in the interviewing, hiring, and training of key team members. Your management style fosters an environment that allows team members to safely and successfully perform daily responsibilities and meet established expectations.
Working closely with Supervisors, Production, Maintenance and Quality managers on KPI improvements will require you to use your strong communication, interpersonal, presentation and problem-solving skills.
You thrive in our fast pace environment because of your sense of urgency, open door communication style and ability to generate new ideas. You also model respect, teamwork, a positive attitude and safety consciousness that are essential to this role.
§ Assists in establishing warehouse performance objectives (KPI’s) and strategic planning.
§ Plan, direct, and implement warehouse operations, maintenance department, and office support to meet prescribed productivity and service goals.
§ Confer with Plant Engineer to obtain daily room temperature reports and requirements.
§ Oversee pest control and food safety programs and compliance of.
§ Accountable for achieving prescribed company objectives regarding cost, productivity, customer service, profits, and employees.
§ Conducts and coordinate daily planning meeting and daily staff meeting.
§ Reviews bills of lading for incoming products and customer orders to plan work activities.
§ Assigns workers to specific duties, such as verifying amounts of and storing incoming products and assembling customer orders for delivery.
§ Establishes operational procedures for verification of incoming and outgoing shipments, handling and disposition of merchandise, and keeping of warehouse inventory.
§ Coordinates activities of distribution warehouse with activities of sales, record control, and purchasing departments to ensure availability of merchandise.
§ Remains knowledgeable in WMS regarding abilities, updates, and changes to suit customer needs.
§ Participates in company marketing and sales efforts, including planning new account strategies, prospecting for new accounts, making sales calls, generating positive word of mouth, developing and quoting rates, negotiating contracts, and closing sales.
§ Develop and manage system of controls to ensure that service levels and operational performance goals are met within prescribed cost, revenue, and profit parameters.
§ Maintain customer contact.
§ Directs reclamation of damaged products.
§ Operates facility in compliance with federal, state, and local statutes.
§ Assists to maintain the proper receipt, storage, handling, and/or distribution of safe and quality food products at this facility