Operations Manager Vacancy

  • Full Time
  • Nairobi

Virtual Hr Recruitment Limited

Job Description

Position Summary

The Relationship and Operations Manager will be in charge of the overall management of a non-bank microfinance institution, including providing clear leadership and direction to the institution, innovative financial products/services to target clientele, ensuring solid operating and financial performance, recruiting and developing the talent needed to accomplish high performance standards and overseeing new operational systems and procedures.

He/she will have primary responsibility for achieving the ambitious growth strategy developed and for positioning the company as a leading provider of high quality financial services to the its niche market.

This will include assuming leadership in four key areas:

Business development and Strategic planning
Human resource and talent development
Communications and external stakeholder relations

Position Requirements

A bachelor degree in finance, banking, economics or finance is desirable
At least 6 years of direct experience in financial services, at least 3 of which should have been in senior management position in microfinance, a retail banking or similar financial services company
General knowledge of a wide range of micro banking products, including loans and savings
Advanced knowledge of retail banking operations, products and services as well as knowledge of standard baking compliance regulations, banking law, business law, employment and labor law, internal operational policies and procedures
Demonstrated experience leading and building cohesive, high performing teams
Strong analytical, interpersonal, communication and influencing skills
Ability to delegate effectively amongst teams and show commitment to the long-term development of the management team through coaching and mentoring
Comfortable in a fluid environment, self-directed, flexible and creative