Quality Assurance Manager Vacancy

  • Full Time
  • Nairobi

Virtual Hr Recruitment Limited

Job Description

Candidates who have worked in baking environment will have an added advantage.


1. Product Quality and customer complaints

Ø Liaising with the intake to ensure incoming raw materials meet specifications.

Ø Ensuring that the production process yield products that consistently satisfy the stated customer quality attributes.

Ø Receiving, investigating and reporting back on all customer complaints with an aim of getting to the root cause and preventing reoccurrence

Ø Participating in New Product Development and looking at new concepts that can be developed with the market changes.

2. Sanitation and Pest management.

Ø Develops, maintains and oversees all activities pertaining to sanitation to ensure compliance of all Sanitation Standard Operating Procedures and cleanliness standards while executing timely start-up of the plant each production day.

Ø Monitor pest control procedures in bakery and ensures a pest/rodent free bakery.

Ø Plans, coordinates, and directs the food safety, quality assurance and sanitation to ensure consistency with established food safety and quality standards.

3. Staff Training

Ø Heading a well-trained team who are motivated with an aim of ensuring that product quality, safety and legality is consistently achieved.

Ø Keeping all relevant departments updated on new legislation, new standards, and customer requirements as necessary.

Ø Conducting routine refresher trainings to ensure continuous improvement/competency.


Ø Bachelor’s degree in Food Science, Chemistry, Process or Production Engineering

Ø Minimum of 3 years of experience in Quality Assurance/Food Safety Management Systems bakery experience will be an added advantage.

Key attributes.

Ø Ability to troubleshoot a process failure

Ø Good report writing skills

Ø Good Communication ski